It is not always possible to convert documents automatically to digital form. Handwritten and poor quality documents are often more cost effectively done by manual data entry and verification.

Our capabilities include low-cost high-capacity services to key directly from scanned images or from raw paper, microfilm and microfiche. Keyed data is always linked to extracts of database if a database exists.

We offer high quality, cost-effective data entry services ideally suited to high volume data entry applications such as mailing list compilation, key from images, data extraction from web, file conversion etc.

We can accurately input any type of data you have, saving your time and money. Don't tie down your office staff with mindless data entry requirements. Use their time to your best advantage by letting us complete your data entry needs. If you have a one-time need or an ongoing requirement, we have a solution to fit your needs. Our work is timely, accurate and cost-effective.

We provide various options such as HTML, XML or other client specific formats for tagging the clients existing content through the use of automated or semi-automated processes. Alternatively we can also generate text from hardcopies and then tag the generated text as per the client's requirement.

Specialization in markup languages, tagging through which it is possible to exchange documents and data in variety of formats easily. Markup languages can process and present data in various ways, it is possible for each user to exchange his data or documents in different formats.

Infoserv has been a leading key entry marketplace for years. We insist on 100% key verification, which results in 99.99% accuracy of legible characters. Further, all work done by data entry operators is validated for quality by Infoserv's Quality Control Department prior to delivery to our customers.

Automation of data and document capture gives a rapid return on investment that creates a strategic competitive advantage. Most businesses, however, continue to process almost 80% of their documents manually. This is a time-consuming process, expensive and increases the probability of errors.

Collecting, validating and storing information is a huge process for organizations, particularly if they don't have the necessary tools to easily achieve this.
 

Data Capture division offers high quality, effective services ideally suited to high volume applications data extraction from the web, electronic publication, file conversion and more. We offer the highest level of cost savings, efficiency and security derived from our years of experience delivering offshore solutions.

Our complete solution allows us to reduce client's back office headcount by outsourcing their non-core operations. This solution can include receiving and sorting incoming mail, scanning the images and keying the information onshore, or transmitting the data. The data is then returned according to customer specifications and can be loading into the customers imaging system.

We utilize the cost effectiveness of offshore labor to perform the data extraction and data conversion functions while using a workflow and proprietary tracking system to securely and efficiently track and manage the offshore activities and coordinate those with the domestic activities. Our tracing system tracks documents and data real-time as they move through the extraction workflow process. This system ensures that every document and all data is accounted for, provides control in preventing loss of documents and data and ensures that all data is captured accurately and timely.

Our generally preferred method for data capture is Optical Character Recognition, an automated process that creates digital machine readable format of hardcopy textual pages. Pages that exist only as hardcopy are imaged at a required resolution then passed through our proprietary suite of OCR engines in a process that extracts all textual data.

We use a customized system with a mix of leading commercial and proprietary tools, technologies and processes — to produce the highest level of textual accuracy. To further enable us to deliver maximized accuracy levels, a combination of manual and automated processes are used.

These include a system of processes whereby different voting engines make intelligent, rules- and syntax-based decisions to maximize initial OCR accuracy.

Our complete solution allows us to reduce client's back-office burden by outsourcing their non-core activities. The data is then returned according to customer specifications and can be loading into the customers imaging system.

Utilizing the cost effectiveness of offshore labor to perform the data extraction functions while using a proprietary workflow and proprietary tracking system to track and manage the data entry activities and coordinate those with the domestic activities securely and efficiently. The tracking system tracks documents and data as they move through the capturing workflow process. This system ensures that every document and all data is accounted for control in preventing lost documents and data and ensures that all data is captured accurately and timely.

Quality and data accuracy as being of great importance. We guarantee our clients the highest level of accuracy to 99.98%. We do this by maintaining stringent checks on client data at all times during the keying process. These checks form part of a company wide standard processing procedure, which is always followed. As a result, we are able to achieve and maintain a higher accuracy rate on single key entry work than many with double key entry. In the area of quality control, we have specific edits and check points of tables that are customized by our experienced programmers for each job.

Table look-ups, data checks and relationship validation. In a table look up one or more fields are validated against a database. If there is exact match of odds are good that the data is correct since it proved to be congruent with a set of known quantities. With data checks the field or character information is compared with a model to see that it conforms to a specific type, such as a specific alphanumeric field or date, such as the date of purchase on a bill of sale used to support a title guarantee application. A validation might also check to see that a number is within a specific range.

All processing is overseen by experienced on Operations Managers. They are responsible for the final quality assurance of data. Special quality control checks designed specifically for each project are utilized in addition to the quality control specifications that are in place during processing. These supplemental checks, with professional account management, further ensure data integrity, accuracy and dependability.

Hard copies can be stored for a period of five months. After the completion of a project, if required, we will store clients' hard copy originals at no charge for a period of three months on a rotation basis; whereas the new hardcopy arrives the processed hardcopy will be forwarded.